Refund Return Policy

Please read the following before ordering!
By ordering from us you are agreeing to our Terms of Refund Policy

Seed and Plant Usage / Disclaimer:

By purchasing any seed or plant from Gardening Plant & Flowers the customer agrees to use the products solely for home garden use, and agrees not to distribute or sell the seed or plants for any other purpose. Additionally, Gardening Plant & Flowers expressly disclaims any responsibility or liability whatsoever for a customer's violation of the above usage policy.

Canceled Order

Returns

We do not accept seeds returns.

For all products, excluding seeds, our policy lasts 30 days. If 30 days have gone by since you have received your order, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Very important!

Return your product to:

Gardening Plant and Flowers

27631 Michigan Ave, PO Box 441,
Inkster, Michigan 48141 
United States

Please, do not return your package to the address found on your shipping label. We work with different carriers and agents. Sometimes the shipping label changes if two carriers are involved in the process. If you send the package to the address on the shipping label, then you will send the package to an intermediate facility where we cannot retrieve the package from.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Please do not send your purchase back to the our manufacturer. 

Important Note:  If your order is damaged while in transit to your location, please contact support@gardening-plant.com for immediate assistance with a replacement (if available) or a refund on this shipment.

To complete your return, we require a photo as a proof that shows your product issue.

If it is an issue on our end where we sent out the wrong product, wrong size or any other possible problem, just send us a picture for quality control purposes and we can offer a refund or replacement. Please, remember, we need a picture for QC purposes. Please, read the steps below:

Steps To Get a Refund for Damaged Items:

1. We need an accurate photo of damaged or defective item for us to make sure your claim is accurate and can prove the defect of the product you bought. Send the product photo to support@gardening-plant.com

2. We evaluate the damage or defective and send you an email back.

3. Return your product to:

Gardening Plants and Flowers

27631 Michigan Ave, PO Box 441,
Inkster, Michigan 48141 
United States

4. Contact us at support@gardening-plant.com to let us know that you have sent the package and give us the tracking number.

5. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

6. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

7. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

After you were notified about the refund, the process takes 3-5 business days to complete, and the refund will be credited to your balance once the process is completed. 

Several types of goods are exempt from being returned:

We do not accept seeds returns.

Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 

There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Returned Packages Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed.

Returns by mail generally take 7-14 days to be processed & refunded. Once a return is processed, a refund will be processed back to the original payment method used and a credit will automatically be applied to your credit card or original method of payment.

Lost Packages

If the shipping address provided is valid, we do cover the lost package and send you a replacement, not a refund.

However, we do not cover lost packages due to an incorrectly provided shipping address. It is the buyer's responsibility to provide a correct shipping address. 

If you need to update the address, then you have to do it in the first 24 hours, before the package is shipped out.

If the package shows delivered to your address, but is missing you must report the lost to us within 2 weeks of placing your order (domestic shipments) or 4 weeks of placing your order (international shipments).

Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered.

If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.

Refused Package

If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:

• Original and return shipping costs.
• Duties, taxes and other customs charges that are incurred on the package for both the original and return shipments.
• The amount of these charges will be subtracted from your merchandise refund.

Delivered Packages Refund

We do not refund delivered packages.

However, if you did not receive your package contact us.

In order to resend your package we need you to go to the Post Office with the tracking number and request a document that proves that your package was not processed by them.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@gardening-plant.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

Replacement orders depend on inventory availability during the current season. Products that are out of stock will be refunded back to the customer.

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email at support@gardening-plant.com and wait for the email confirmation.

Then, send your item to:

United States.

Gifts

Return Shipping Address